Analyst Bonus Followup

Dear all,

If you recall, several months ago we held a meeting to discuss the bonus
planning needs for Commercial and Commercial Support Analysts now that they
have been combined into one program under the A/A Program umbrella.

I was asked to put together some information on how bonuses in 1999 compared
between Merchant Service Analysts, Commercial Analysts and Commercial Support
Sr. Specialists (and possibly even Managers) so that we could determine if
there would be a 2000 bonus compression problem in Analysts being placed in
Commercial Support positions and then having lower bonuses. Attached below
you will find the results of that research.

In short the conclusions are these:
The 2000 system allows a difference between Commercial and Commercial Support
Analyst bonus matrices preventing the compression problem.
In 1999, Commercial Analyst and Commercial Support Sr. Specialist bonus
matrices were comparable - and this can still occur in 2000.
Bonus structures can easily be planned for 2000 so that no compression
problem occurs.

The data above is being sent to help you understand the concepts we discussed
and put closure to the meeting. The 2000 bonus planning system allows for a
variation within Analyst categories (commercial and commercial support) and
will meet the business needs. Please let me know if you want to discuss
further or would like to see the raw data used in the research.

Regards,
Kim