FW:

Can I get an update from IT on exactly what caused the system problems this weekend.

Thanks: John Buchanan
-----Original Message-----
From: Kowalke, Terry
Sent: Monday, October 22, 2001 5:15 AM
To: Corman, Shelley; January, Steven; Blair, Lynn; Nacey, Sheila; Buchanan, John
Cc: Kowalke, Terry
Subject: FW:

-----Original Message-----
From: Kowalke, Terry
Sent: Mon 10/22/2001 5:10 AM
To: Kowalke, Terry
Cc:
Subject:

Scheduling issues or concerns from weekend:

Saturday - All three pipes experienced report problems due to a replication error. Was resolved for the shippers and operators. The IT person is looking into this issue futher for additional fixes.

Sunday - All three pipes, "Web site" went down for 40 minutes prior to the Intraday 1 deadline of 10 am. On call Reps. assisted customers by entering noms and confirming for a couple shippers and operators and extended the deadline by 25 minutes. IT person had to reboot the (X-12 Server) to resolve this issue.

Florida pipe also had a "Overage Alert Day of 5%" called for Sunday.

See Attachment for TW's, Socal and West of Thoreau Information: