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Enron Mail |
With yesterday's e-mail outage behind us, I think we need to investigate the ability to keep outbound TMS messages and Critical Notices flowing during these periods of virus infiltration. TMS generates cut notices after each scheduling cycle and with extended outages of mailman.enron.com, we are losing a critical channel of communication to customers. Customers rely on these messages to inform them of business changes. In addition, ETS critical notices generated by X-12 cannot be sent out during these periods. They are called "critical notices" because of the immediacy of when a customer needs to react.
I do think we need to know the following: 1. Could a message generated by TMS cause further infection of the e-mail systems? 2. Can the critical notices cause further infection of Enron's e-mail systems? 3. Is it possible to keep outbound messages from systems other than Exchange flowing during virus interruptions? This is a significant reliability issue and ETS customer communications were disrupted for approximately 8 hours yesterday. Please let me know how we should proceed.
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