FW: My concern

< -----Original Message-----
< From: Steve Touchstone
< Sent: Friday, September 22, 2000 10:41 AM
< To: 'sbrawner@ect.enron.com'
< Subject: My concern
<
< Sandra,
<
< I would like to apologize for anything that upset you the other night. I
< thought you were completely professional and acted that way. You asked
< and answered everything accurately. I thought we were trying to suggest
< ways we could work with you guys using EOL. Since we only have a test id
< of EOL on our NE desk, we are not able to use your system to help bring
< trades to you from over the counter.
<
< I called Fletch once I heard the message because I had his number. I
< mentioned that I would be emailing you. I admitted that I thought the
< conversation was getting aggressive (mainly from our side), and I had to
< step in twice to slow it down. As I mentioned to you, I admire the
< traders at Enron because you guys must keep up with marketers, supply
< traders, NYMEX, brokers while keeping EOL live. I do not know how you do
< it.
<
< I know that we discussed how much I valued your time to sit with us
< because you could have let the account drop without a second thought. You
< sat down to eat, not because you have never been to Mark's, but because
< you would like to give us a "heads up." That is invaluable for a broker
< to have that from a trader.
<
< I would sincerely like to sit down with you and anyone else you would like
< in the meeting to apologize and explain everything. I mentioned at dinner
< that Enron's revenue to Natsource has not dropped at all since the launch
< of EOL to show that the business is still there. I added that it has
< helped keep the market liquid, and that traders have become addicted to it
< (which is to Enron's advantage).
<
< I would like to meet if possible, but even a phone call would be great. I
< do not want to push our position on you, but you must know what Enron
< means to Natsource. Please find time to sit down with my anytime or allow
< a moment for a phone call. My phone number is 212-232-5330.
<
< Sincere apologies,
<
< Steve Touchstone