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Enron Mail |
ATTENTION:
Haas Computing Services has been made aware of a software problem that has occurred with the IZIO system. The problem has caused some of, and in some cases, all of the course information that had been previously populated, to be deleted. We are aware of this problem and are attempting to resolve is ASAP. We ask that, if you are affected, that you send an email message to the helpdesk with your course information that is missing. Also, we ask that you give us the opportunity to resolve this problem, and NOT come to the Computing Services Front Desk, with a deluge of complaints. We understand your frustration, and are working quickly to resolve this matter. Once resolved, you will receive another memo indicating such. Again, thank you for your cooperation in this matter. Darrell C. Alder Haas Computing Services Helpdesk Manager 510.642.0434 ------------------------------------------------------------------ HERE NOW! Help is just a click away at http://helpdesk.haas.berkeley.edu/ . You can request service or follow up on a request whenever you need to. Your request is captured in your own words so nothing is lost in translation. The web based system permits you to request service from anywhere you have access to a browser, even if your email is not working! Bookmark the location now! Or, if on site, just type "helpdesk" in the "Location" or "Address" field of your web browser and you'll be immediately transported to the Service Request System. Use the login name and password that you use to initially get on your computer. --------------------------------------------------------------------------- HelpDesk Coordinator E-Mail: helpdesk@haas Haas Computing Services Phone: 642-0434 S300D Student Services Bldg. FAX: 642-4769 Hours of operation are 8AM-5PM Monday-Friday ---------------------------------------------------------------------------
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