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Enron Mail |
Stacey,
I'm sure you are aware that MSN stopped providing DSL a few weeks ago because their wholesale DSL provider, Northpoint filed for bankruptcy. MSN sent me the letter below recommending we switch to Southwestern Bell. Is this what ClickatHome suggests that we do? Will I still receive a reimbursement for part of my DSL costs if I switch to SWB? Please let me know what you suggest. Thank you, Stacy Dickson Granmayeh ----- Forwarded by Stacy E Dickson/HOU/ECT on 04/17/2001 09:24 AM ----- "Stacy Granmayeh" <ssmgranmayeh@msn.com< 04/16/2001 09:05 PM To: "Stacywork" <Stacy.E.Dickson@enron.com< cc: Subject: Fw: Important DSL Information ----- Original Message ----- From:?MSN HighSpeed - DSL Sent:?Thursday, April 12, 2001 2:32 PM To:?ssmgranmayeh@msn.com Subject:?Important DSL Information Dear MSN Internet Access Customer: In an effort to help make your transition to another DSL Internet provider a little easier, we have been working with Southwestern Bell Internet Services and believe they may have a DSL Internet solution for you. Southwestern Bell Internet Services has a special offer for customers affected by this transition with the following promotion: Sign up for one-year and receive Southwestern Bell DSL High-Speed Internet Service for $49.95 per month with a free modem (after $99 rebate) and a free self-installation kit, along with no provisioning fees ($149 value). If you prefer to not commit to a one-year term, you can still sign up for Southwestern Bell DSL High-Speed Internet Service on a month-to-month basis for $49.95. We have identified customers such as yourself who reside in the Southwestern Bell service area and are recommending you contact them to see if your telephone number and location qualifies for their DSL Internet service.? You can contact Southwestern Bell on a special toll-free number set up just for MSN customers, 1-800-962-5743. So, hurry, this offer ends on April 30, 2001. If you qualify, they have a group of specially trained support representatives to assist you in making a smooth transition to Southwestern Bell DSL Internet Service. We hope this information is helpful and again, we apologize for this situation and appreciate your patience. Sincerely, MSN HighSpeed - DSL Team
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