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Dear Lindy Donoho:
Thank you again for placing your order with Nordstrom.com. Please note the shipment information below to identify which item(s) in your order have shipped. You will receive additional ship confirmation e-mails if not all items in your order show they have shipped. Remember, if you ordered multiple items, some items may be shipped in separate packages, with no additional shipping charges. Order Number: 81384210 Your order will be billed to: Lindy Donoho 3823 Ruskin St. Houston, TX 77005 The following items have shipped via Standard Shipping to: Lindy Donoho 3823 Ruskin St. Houston, TX 77005 USA Order Item Description Price Qty Shipment Status ************************************************************************** ********* 1. S00804 009 75 M Franco Sarto 'Bolero' $69.95 1 Shipped 11/12/01 ************************************************************************** ********* * Standard Shipping The majority of our packages (those under 5 lbs.) are shipped via the U.S. Postal Service Priority Mail. Most packages should arrive on your doorstep in 3-6 business days after receipt of your order. Please note the following special exceptions for both Standard Shipping Delivery: * Certain shoe orders could require 6-10 days depending on your location. These special shoe orders cannot be shipped to P.O. Boxes or military addresses (APO, FPO & others). * Standard Shipping is not available for fine jewelry orders over $399.00 in total. * Gift certificates are mailed separately free of charge, via standard shipping. * Two Business Day Delivery Shipped via UPS (Order must be placed by 12:00 pm PST) Added cost: $10.00 Two Business Day Delivery is not available for the following: * Certain shoe orders * Fragrance orders * Orders shipping to P.O. Boxes or military addresses (APO, FPO & others) * Next Business Day Delivery Shipped via UPS (Order must be placed by 12:00 pm PST) Added cost: $15.00 Next Business Day Delivery is not available for the following: * Certain shoe orders * Fragrance orders * Orders shipping to P.O. Boxes, military addresses (APO, FPO & others), Alaska or Hawaii * Most fine jewelry orders will be shipped with this method and require a signature upon receipt. To view the status of this order go to: https://secure.nordstrom.com/youraccount/orderhistory.asp To see general shipping information go to: http://store.nordstrom.com/content/pub/help/faq/shipping-methods.asp To Return an item: Place your return items in the labeled envelope included with your order. Leave it by your mailbox for your postal carrier. Unfortunately, we cannot refund your original shipping charges. The returned merchandise will be credited to your credit card. We will deduct $4.95 from your order refund for return postage. *But don't forget, you can always return or exchange any item at your nearest Nordstrom store at no charge. To Exchange an item: Exchanges are free! If you need to exchange an item please call us at 1-888-282-6060 or e-mail us at orders@nordstrom.com. If an item is not available, we will do our best to locate it for you. Thank you for shopping at Nordstrom.com. Nordstrom.com Customer Service orders@nordstrom.com
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