RE: MSN dial up charges

Yes,
My member id is fourknees .
I am being billed $21.95/ month since inception of May 11, 2001.

Thanks for your help.

JMF

-----Original Message-----
From: Newhouse, Marie
Sent: Tuesday, September 25, 2001 6:51 PM
To: Forney, John M.
Subject: FW: MSN dial up charges

John,

Can you please provide us with your MSN Member ID?

Thanks,
Marie
Clickathome
Ext 54185

-----Original Message-----
From: Gary Price [mailto:garyp@microsoft.com]
Sent: Tuesday, September 25, 2001 6:13 PM
To: Newhouse, Marie
Cc: Wise, David; Whitehurst, Kevin
Subject: RE: MSN dial up charges

I need his MSN Member ID in order to proceed.

Thanks, Gary

-----Original Message-----
From: ClickatHome [mailto:clickathome@enron.com]
Sent: Tuesday, September 25, 2001 4:03 PM
To: Gary Price
Cc: Wise, David; Whitehurst, Kevin
Subject: FW: MSN dial up charges

Gary,

Will you please check on why this employee is not getting the $5 co-pay
and is being charged $25/month? He said he signed up through the
program.

Thanks,
Marie Newhouse
713-345-4185

< -----Original Message-----
< From: Forney, John M.
< Sent: Tuesday, September 25, 2001 2:25 PM
< To: ClickatHome
< Subject: MSN dial up charges
<
<
<
< Hello,
< I am using MSN dial up through the Enron program. I understood it to
< be a $5 co-pay. MSN customer service has said that they are billing
< me $25/month for this service and they dont know anything about an
< Enron special program.
< Who can I contact to resolve this issue?
<
< John Forney
< Director,
< Ercot Power Trading

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