Re: CES Central Desk Issues

Scott misspelled your name. I hope I have the right guy.

I listed one of the CES issues down below. The other issue I have is
pricing. I'm not familiar enough with the Central Region to check the
pricing. I will try to get with you this afternoon. Just a note, I bet I
spent at least 2.5 hours on the phone with CES last Friday.

Thanks
cg
---------------------- Forwarded by Chris Germany/HOU/ECT on 03/06/2000 07:40
AM ---------------------------

Scott Neal
03/06/2000 07:08 AM
To: Chris Germany/HOU/ECT@ECT
cc: Hunter S Shively/HOU/ECT@ECT, Colleen Sullivan/HOU/ECT@ECT, George
Smith/HOU/ECT@ECT
Subject: Re: CES Central Desk Issues

I talked with Hunter. Kevin Rosetti is the man. Chris, please bring up to
speed on how to handle CES.

Chris Germany
03/02/2000 03:08 PM
To: Scott Neal/HOU/ECT@ECT, Hunter S Shively/HOU/ECT@ECT
cc: Colleen Sullivan/HOU/ECT@ECT, George Smith/HOU/ECT@ECT
Subject: CES Central Desk Issues

I believe we need to assign someone from the Central Desk to be the point
person for CES Central Desk activity, for pricing and scheduling issues.

CES currently has issues with the BTU conversions at the different Michcon
citygates. ENA delivers the gas to different Michcon citygates and each one
has a different BTU factor. This causes CES to be long or short depending on
the conversion factor. I'm not sure if there is anything we can do about it
but I would prefer to have someone from the Central Desk address this issue.

Comments?