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<http://www.pmaconference.com/imagesemail/id000079/id00007.jpg<; <http://www.pmaconference.com/imagesemail/id000079/id00008.gif<; Credit & Collections for Utilities July 22 - 23, 200-urlnbsp; ? The Drake Hotel ? Chicago, IL Click Here To Download A Complete Conference Brochure <http://www.pmaconference.com/Credit7.22pma.pdf<; <http://www.pmaconference.com/imagesemail/id000079/id00009.gif<; Dear Energy Professional Attend CBI's timely "Credit & Collections for Utilities" conference to gain insights on how to take control of revenue recovery opportunities. Doing so can help you to operate your credit and collections operations with lower costs, increased returns and high levels of customer satisfaction. "CBI's conference represents a very attractive package of topics and speakers critical to helping today's utilities overcome their credit and collections challenges. I look forward to attending" W.T. Pugh, Director, Billing & Collection Operations, AEP <http://www.pmaconference.com/imagesemail/id000079/id000010.jpg<; Georgia Power Tracks commercial and industrial clients' credit ratings to react to bankruptcies faster Allegheny Power Benchmarks against industry standards and designs operational methods to achieve its revenue goals BC Hydro Creates a win-win situation using advanced software to manage its multiple outsourced collection agencies PECO Energy Sells off delinquent accounts to collection agencies to increase revenues Commonwealth Edison Controls its debt and decreases field costs by prioritizing cut-out efforts utilizing risk scoring Duke Power Incorporates communication from front-line back into credit and collection data Wisconsin Electric-Wisconsin Gas Implements aggressive collections procedures while maintaining respectful relationships with account holders Duke Power Ensures the most profitable returns through close management of its collection agencies FirstEnergy In the aftermath of its merger, consolidated its best credit methods for improved revenue control ratings to react to bankruptcies faster Illinois Power Boosts collection efforts by using a predictive dialer to proactively contact customers prior to disconnection Potomac Electric Power Company (PEPCO) Launched a multi-disciplinary review to curb revenue loss by tightening key business processes Salt River Project Implemented a prepay program that reduces bad debt, improves customer satisfaction and gains customer acceptance TECO Energy Creates new credit and payment processes in response to its most aggressive bad debt recovery goal in history CINERGY Outsources credit calls to provide a consistent and cost competitive alternative to in-house collections <http://www.pmaconference.com/imagesemail/id000079/id000011.jpg<; #1: Consumer Credit Scores Powerful Tools to Evaluate, Monitor and Manage Your Accounts for Maximum Revenue #2: Selling Off Accounts Manage the Process from Disconnect to Write Off <http://www.pmaconference.com/imagesemail/id000079/id00008.gif<; Click Here To Download A Complete Conference Brochure <http://www.pmaconference.com/Credit7.22pma.pdf<; This email was sent to chris.germany@enron.com, by PowerMarketers.com <http://rs6.net/tn.jsp?t=iens8rn6.kqhwqqn6.9arrsqn6&;p=http%3A%2F%2Fwww.PowerMarketers.com<. Visit our Subscription Center to edit <http://ccprod.roving.com/roving/d.jsp?p=oo&;m=1000838503237&ea=chris.germany@enron.com< your interests or unsubscribe <http://ccprod.roving.com/roving/d.jsp?p=un&;m=1000838503237&ea=chris.germany@enron.com<. View our privacy policy <http://ccprod.roving.com/roving/CCPrivacyPolicy.jsp<;.
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