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Please advise what direction Doug should take and let me know what I can do
to help him with this matter. Thanks. ---------------------- Forwarded by Anne Labbe/NA/Enron on 12/20/2000 02:22 PM --------------------------- From: Kim Melodick @ ECT 12/20/2000 11:08 AM To: Anne Labbe/NA/Enron@Enron cc: Doug Gilbert-Smith/Corp/Enron@ENRON Subject: dental info Anne please look into this issue with Irma for Doug. Let me know what I can do to assist. ---------------------- Forwarded by Kim Melodick/HOU/ECT on 12/20/2000 11:03 AM --------------------------- Doug Gilbert-Smith@ENRON 12/20/2000 08:06 AM To: Kim Melodick/HOU/ECT@ECT cc: Subject: dental info Kim, Not sure what we need to do to resolve this. I calculated my overall coverage vs. cost at is was a palty 42%... Please let me know where I need to head in trying to resolve this. Thanks again, Doug ---------------------- Forwarded by Doug Gilbert-Smith/Corp/Enron on 12/20/2000 07:38 AM --------------------------- "Gilbert-Smith, Killian" <Killian.Gilbert-Smith@sci-us.com< on 12/19/2000 03:05:04 PM To: "'Doug.Gilbert-Smith@enron.com'" <Doug.Gilbert-Smith@enron.com< cc: Subject: dental info Maybe I/you should complain to the benefits department regarding the dental insurance situation. Serena (at Dr. Crowe's office) said she talked to a Mary C. at Met Life in July, 2000. Mary said Met Life covered 80% of the occlusal adjustment (code #9952). Then when I called yesterday they said it has never been covered and MetLife has rejected the claim which means we have to pay another $400. Let me know the benefits number and I will give them a call. Thanks! Killian Gilbert-Smith
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