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Enron Mail |
-----Original Message----- From: Lisa_Quintanilla@Dell.com@ENRON Sent: Tuesday, November 13, 2001 9:09 AM To: Giron, Darron C. Subject: Enron Order Confirmation < DELL & ENRON ClickAtHome ORDER CONFIRMATION < < Thank you for your Enron ClickAtHome order! Please read and retain this < e-mail for your records. It contains important information relating to < your order that should be used in any future communications with Dell. < < Your Dell customer number is: 16621098 < < Your order number is: 693291098 < < Your total "Out of Pocket" amount: $37.92 < The total "Out of Pocket" amount includes upgrade costs, shipping and < taxes. < < < Your Online Sales Point of Contact: < We are here to assist you with your order if needed. Our office hours are < Monday- Friday, 8am-7pm Central Standard Time. You can reach our office < by calling 1-866-220-3355 or through e-mail at: < US_EPP_Clickathome@dell.com <mailto:US_EPP_Clickathome@dell.com< . < < Estimated Ship Date: < We estimate that your order should be shipped on or before 11-03-01. < Although we do not anticipate a delay in your order, we cannot guarantee < the shipping date as we occasionally run into unexpected delays in < manufacturing. Your order is being shipped to you under Dell's terms and < conditions of sale found at: www.dell.com <http://www.dell.com<;. < < Total Satisfaction Policy: < If you wish to cancel your order for any reason within 30 days, we'll < refund amounts paid by you, minus shipping costs, no questions asked. You < are responsible for the cost of shipping your system back to us. < EPP Customer Care contact options: 1-866-220-3355, option 4 or use the < e-mail box US Relationship EPP@dell.com . < < How to Check Order Status: < If you would like to check the status of your order, please call Dell's < automated order status inquiry system at: 1-800-433-9014, or visit Dell's < Order Status Page at: <http://wwwapp.us.dell.com/us/en/ordstat/index.asp<;. < < < You can also register to have Dell e-mail you when your order is shipped, < by going to: < <http://wwwapp.us.dell.com/us/en/ordstat/watchreg.asp?ordnum<;. < < How to reach a Technical Support Representative: < Once you have received your equipment, if you need to contact a Dell < technical support representative, please call 1-866-220-3355, option 3. < You will be asked to give your "Service Tag Number". The "Service Tag < Number" is a five digit alphanumeric number written on the white bar code < label on the back of the system. Please have this number ready before you < contact the technical support representative. < < < Thank you for participating in the Dell/ Enron ClickAtHome program. It is < my pleasure to work with you. < < Sincerely, Lisa Quintanilla
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