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Enron Mail |
Group,
I received this email from Tony and thought it would be best to forward it on to everyone. As you can see, we need to look closely at all communications between EPE and Real Time (this goes for all our service customers). Every day we need to look at the dispatch or any other emails that we receive in the West Real-time email box. We need to make sure we pay attention to what our customers want/need. It is crucial that we notice these details. It does not look good when we miss these things.......... ---------------------- Forwarded by Jesse Bryson/HOU/ECT on 01/31/2001 10:59 AM --------------------------- Enron Capital & Trade Resources Corp. From: tsoto@epelectric.com 01/30/2001 03:31 PM To: jesse.bryson@enron.com cc: Subject: COMMUNICATIONS Jesse, We may have a small communication problem developing between EPE marketing and ENRON. Yesterday (Monday afternoon), I sent a unit commitment for Tuesday, January 30. In the model, I had Copper off and a note at the bottom of the model stating that Copper would not be available for dispatch in the morning. The reason I did that is because we had scheduled work on Copper in the morning. Since Copper is a remote start-up unit, personnel from one of the plants (Newman) drove up to the Copper station early in the morning (around 7:00 am, MST) to start working on the unit. They were surprised to find the unit running after being assured that the unit would be off. You can imagine the amount of calls that went back and forth trying to figure out why the unit was running and who was responsible for the unit being on. Also, we had an idle crew at Copper wondering what to do most of the morning. Can you find out what happened and call me back so we can discuss ways of avoiding this in the future. Thanks, I'll put on my thinking cap to try to come out with some ideas too. To: dispatch@epelectric.com, PowerMarketingFolks@epelectric.com, west.realtime@enron.com, emartin2@epelectric.com, pserrano@epelectric.com, jhorne@epelectric.com, bgray@epelectric.com, aavalos@epelectric.com cc: Subject: 1/30 UNIT COMMITMENT Attached is EPE's unit commitment for Tuesday, January 30. Copper will not be available tomorrow morning, if projections are far off for HE 07:00, you can probably purchase reserves just for that hour to make it through. Call me if there is any questions at 4181 or 5808. (See attached file: dispatch.xls)
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