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All,
I told Mike Tully that I was here last nite when RT couldn't run the report, but I could from my desk. I explained to him the problems your group has been having with this report. I'm going to see if the RT guys (Monica and Collin) can run a report today (per Mike's suggestion - to see if it's possibly a day/nite thing). I told Mike we'll monitor this prob for a while to see if it gets better or worse. In the interim, it's important to send an email to Dave Poston and Mike Tully (and copy me)everytime you have trouble running or printing the report. Please be as specific as possible in your emails. It sounds like it may be hard to pinpoint the cause of these problems, so I want to start accumulating as much documentation as possible for support. ---------------------- Forwarded by D Brett Hunsucker/HOU/ECT on 11/30/2000 09:46 AM --------------------------- Michael Tully 11/30/2000 08:46 AM To: David Poston/PDX/ECT@ECT, D Brett Hunsucker/HOU/ECT@ECT cc: Subject: Re: EnPower to PX Report Ran This Morning Fine Twice Michael Tully David Poston 11/30/2000 07:00 AM To: Michael Tully/PDX/ECT@ECT cc: Subject: EnPower to PX Report There were some problems with the server last night (r: drive). Can you rerun the report and see if it works now? The report is pulling Oracle data from Enpower which works fine but it seems to have an issue finding the caps.mdb. It must be an infrastructure problem. Thanks, Poston ---------------------- Forwarded by David Poston/PDX/ECT on 11/30/2000 07:05 AM --------------------------- Jesse Bryson 11/30/2000 01:45 AM To: David Poston/PDX/ECT@ECT cc: D Brett Hunsucker/HOU/ECT@ECT Subject: EnPower to PX Report The Enpower to PX Report is not pulling in the Caps deals. The enpower part is fine but there is nothing for caps. We obviously have a huge variance when this occurs....... Do you have any idea what might be causing this error? Cheers Jesse
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