Enron Mail |
Greetings-
I will be passing out a report of settlements issues that have come from Volume Mgmt. If your name appears on the report, then you are responsible for clearing this discrepancy. You may not have been actually working during this time period, ie, a deal may have been extended in scheduling under your name. However, I am holding each person who's name appears responsible for clearing this issue. If you are required to pull tapes, come see me for approval. Several issues on the list have been cleared previously. We must communicate this info to Caroline so that she can make the appropriate entries into the DMS (Dispute Management System). You may be asked to complete other settlements discrepancies as well. This is a huge issue, as our trading strategies were a bit hard to follow from Settlements viewpoint. We need to assist this process to make sure that Enron gets the actual money that Real Time claimed that we made. I want everyone to understand that just because we have a discrepancy with a customer, I am certainly not assuming that you/we are in the wrong. In more than one half of all disputes, we are correct. In this case, we need to prove our position with tapes, etc. Thanks, JMF
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