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NETWORK WORLD NEWSLETTER: JEB BOLDING on
APPLICATION SERVICE PROVIDERS 01/16/02 Today's focus: The doctor's advice Dear Wincenty Kaminski, In this issue: * Help from PhysicianASP * Links related to ASPs * Featured reader resource _______________________________________________________________ PRODUCT INFO IN ONE CONVENIENT LOCATION! Heard about a new product launch? Curious to find out if the features and benefits of this new product will meet your critical business needs? Network World Fusion's Product Central section includes all the info you need to make informed decision about new products and also includes a product finder function. Check it out at http://nww1.com/go/ad216.html _______________________________________________________________ Today's focus: The doctor's advice By Jeb Bolding Although I'm not a doctor, I subscribe to a listserv called PhysicianASP. The ASP solutions discussed in this group are the niche, vertical kinds of ASPs that I have, ad nauseum, said that I really like. Scanning through the messages I've received, I came across this exchange which I thought was interesting. It's interesting because I believe that many ASPs jump several flaming hoops when putting together detailed ROI studies, ease-of-use analyses, and feature/benefit comparisons, yet sometimes, the decision to go with an ASP is all about simple value and timing. I did get permission to quote this just so that everyone's comfortable with the fact that I'm not a messageboard lurker waiting to print what people say (actually, I am, but I do ask the composers first). The questioned posed in the message was the following: "What criteria did/will you look at to decide whether or not ASP is right for your practice? ...such as: 1. Financial return/enhance finances of practice. 2. Able to solve current problems with PM system. 3. Allow staff to be more productive. 4. Allow physicians to be more productive. 5. Eliminate IT headache from practice." With such a question, you might expect a complex set of spreadsheets in return. However, here is Dr. Jeannie Marcus' response: "I decided to use an ASP because I had a personnel crisis that [an] ASP solved. My office manager/billing manager quit, yet the role had to be filled. [An ASP solution also] eliminated the IT headache for that part of system. We were not looking for increased productivity as much as we were looking for a competent solution for the billing/practice management part. The finances of the practice have been enhanced by using [an ASP]...our previous system was about to sink us. We had nowhere to go but up. We made a good choice." I don't know an ASP around that wouldn't like to have this quote. However, this one belongs to Athena Health, an ASP to healthcare practitioners (http://www.athenahealth.com ). Athena Health offers several services including: * Billing and collections. * Payables management. * Payroll management. * Financial reporting. * Cash management. No doubt, many of the proof points for ASP services are required to make a typical enterprise sale. But there are still sales being made based upon a good value proposition for a service that solves a specific need in a timely fashion. _______________________________________________________________ To contact Jeb Bolding: Jeb Bolding is senior consultant with Enterprise Management Associates in Boulder, Colo., an analyst and market research firm focusing exclusively on enterprise management. Bolding has 10 years of experience in the network systems industry, most recently with eCollege.com, an ASP for higher education, where he was director of product development. He can be reached at mailto:jbolding@enterprisemanagement.com. _______________________________________________________________ Get your wireless service from the carrier ranked #1 by Forbes magazine. Now get Unlimited Night & Weekend Minutes, plus up to $165 in savings when you activate on select calling plans and purchase a Nokia 3360 or 8260 from AT&T Wireless. To learn more go to http://nww1.com/go/ad207.html _______________________________________________________________ RELATED EDITORIAL LINKS Top ASP vows Chapter 11 isn't the end Network World, 01/14/02 http://www.nwfusion.com/news/2002/129038_01-14-2002.html Breaking ASP news from Network World, updated daily: http://www.nwfusion.com/topics/asp.html Archive of the ASP newsletter: http://www.nwfusion.com/newsletters/asp/index.html ______________________________________________________________ FEATURED READER RESOURCE Network World Fusion's The Edge site Network World Fusion's The Edge is a resource devoted to the advances in service-provider networks that are shaking up the old telecom order. In classic Network World fashion, we focus on the hardware, software and services coming to market - but this time from the vendors targeting legacy carriers, new alternative local carriers, ISPs and application service providers. http://www.nwfusion.com/edge/index.html _______________________________________________________________ May We Send You a Free Print Subscription? You've got the technology snapshot of your choice delivered at your fingertips each day. Now, extend your knowledge by receiving 51 FREE issues to our print publication. Apply today at http://www.nwwsubscribe.com/nl _______________________________________________________________ SUBSCRIPTION SERVICES To subscribe or unsubscribe to any Network World e-mail newsletters, go to: http://www.nwwsubscribe.com/news/scripts/notprinteditnews.asp To unsubscribe from promotional e-mail go to: http://www.nwwsubscribe.com/ep To change your e-mail address, go to: http://www.nwwsubscribe.com/news/scripts/changeemail.asp Subscription questions? Contact Customer Service by replying to this message. Have editorial comments? Write Jeff Caruso, Newsletter Editor, at: mailto:jcaruso@nww.com For advertising information, write Jamie Kalbach, Director of Online Sales, at: mailto:jkalbach@nww.com Copyright Network World, Inc., 2002 ------------------------ This message was sent to: vkamins@enron.com
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