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Received: from rly-ya02.mx.aol.com (rly-ya02.mail.aol.com [172.18.144.194]) by air-ya02.mail.aol.com (v67.7) with ESMTP; Mon, 10 Jan 2000 06:39:16 -0500 Received: from abbott.office.aol.com (abbott.office.aol.com [10.2.96.24]) by rly-ya02.mx.aol.com (8.8.8/8.8.5/AOL-4.0.0) with ESMTP id GAA26342 for <vkaminski@aol.com<; Mon, 10 Jan 2000 06:39:16 -0500 (EST) Received: from sunph01.ops.aol.com (sunph01.office.aol.com [10.5.4.200]) by abbott.office.aol.com with SMTP (8.8.6 (PHNE_14041)/8.7.1) id GAA08342 for <vkaminski@aol.com<; Mon, 10 Jan 2000 06:39:01 -0500 (EST) Received: from 0 by sunph01.ops.aol.com (SMI-8.6/SMI-SVR4) id GAA27342; Mon, 10 Jan 2000 06:39:00 -0500 Message-Id: <200001101139.GAA27342@sunph01.ops.aol.com< From: <billprob@aol.net< To: <vkaminski@aol.com< Date: 01/10/2000 19:40:07 Reply-To: <billprob@aol.net< Subject: Re: Billing Question Dear Wincently, We at America Online would like to thank you for spending the time to write us. My name is Ellen and I appreciate the opportunity to assist you regarding your recent e-mail. After reviewing your account, it shows that the annual prepaid fee was not successfully collected. I suggest that you contact your bank regarding this matter. You may also want to contact our Billing Department at 1-888-265-8003 or at 1-800-827-6364 toll free should you want to resubmit the bill. If there has been a problem billing your account, America Online may send a billing popup screen that states you need to update your billing information at Keyword: Billing. America Online does NOT request this information be placed anywhere other than at Keyword: <A HREF="aol://4344:2452.MSbill2.26154197.604872267"<BILLING</A<. (If you're unfamiliar with keywords you can start using them by typing CTRL - K. When the Keyword "box" appears, type the keyword in the space provided and click the GO button). It is possible that you will receive the popup more than once in a 24 hour period, as we update our database every 24 hours. The message that America Online sends states: An Important Message from AOL Member Services Our records indicate that the credit card information on file for your AOL account may not be up-to-date. Outdated information on your AOL account may cause bill processing problems with in some cases could lead to service interruptions! Please take a minute now to update your AOL account information. Just click on the Update Billing Information button below. This update will only take a few moments and the information you provide will be kept completely confidential. Note: If you have recently updated your billing information, please ignore this additional reminder while we process your changes. IF YOU HAVE QUESTIONS concerning this message, please call Member Services at 1-888/265-8003 between the hours or 6:00 AM - 2:00 AM EST seven days a week. UPDATE BILLING INFORMATION (text on button appears in white on the actual popup) We greatly appreciate your America Online membership. If you have any further questions, please do not hesitate to contact us again. Thank you for using America Online. Have a wonderful day. :-) Ellen L. Customer Care Consultant The Billing Department America Online, Inc. ----------original message---------- From: vkaminski@aol.com To: billing1@abbott.office.aol.com Field 1 = Wincenty Kaminski Field 2 = 10 Snowbird Field 4 = The Woodlands Field 5 = Texas Field 6 = 77381 Field 7 = 0057 Field 8 = Other (please give details below) Field 9 = On signing on to AOL I received the information that billing information may be outdated. I don't see why. My annual fee has just been paid, the credit card is in good standing, I did not move. Please, let me know what is the problem Field 10 = Texas Field 11 = Other - see comments X-Rep: 743<BR< X-MailId: 583092<BR< X-Queue: 4<BR< X-Mailer: SwiftMail v3.50<BR<
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