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Return-Path: <MCOOPER@Alorica.com< Received: from rly-ye04.mx.aol.com (rly-ye04.mail.aol.com [172.18.151.201]) by air-ye02.mail.aol.com (v77_r1.37) with ESMTP; Mon, 09 Apr 2001 23:05:25 -0500 Received: from mail0.magna.alorica.com ([12.42.155.50]) by rly-ye04.mx.aol.com (v77_r1.36) with ESMTP; Mon, 09 Apr 2001 23:04:49 -0400 Received: by host-a115050.pbnec.com with Internet Mail Service (5.5.2650.21) id <GZY6WF0F<; Mon, 9 Apr 2001 21:06:38 -0600 Message-ID: <5903FEC84C15D411A01C00A0C9774DBF01714933@salt.pbnec.com< From: Matthew Cooper <MCOOPER@Alorica.com< To: VKaminski@aol.com Subject: RE: Please, help Date: Mon, 9 Apr 2001 21:05:41 -0600 Return-Receipt-To: Matthew Cooper <MCOOPER@Alorica.com< MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2650.21) Content-Type: multipart/alternative; boundary="----_=_NextPart_001_01C0C16B.41B25DA6" Dear Sir or Madam: Support from Packard Bell/NEC is limited to assistance with factory installed hardware and software during Packard Bell/NEC warranty periods. The information supplied in your message indicates that your computer is no longer covered by our original or extended warranty or you are asking a question that falls outside of the warranty support. Priority One Support as experts in the computer industry specialize in assisting with any of the following: -Out of warranty Packard Bell/NEC computers. -Installation of additional software and hardware in the computer. -Training in the use of software packages. -Customization of software and hardware purchased for use with your computer. The Priority One Support may be contacted at the following numbers. The 800 number requires a credit card for payment. The 900 number is charged directly to your phone bill and is provided for individuals without a credit card. (888) 728-3388 (5am to 1am MT, 7 days/week) (900) 555-3388 (6am to midnight MT, 7 days/week) **Please do not respond directly to this message. Please forward your response to mailto:tek-support@alorica.com Messages sent to the address this message came from, will not be processed appropriately. Thank you, and we apologize for any inconvenience this might cause.*** Matt Cooper -----Original Message----- From: VKaminski@aol.com [mailto:VKaminski@aol.com] Sent: Monday, April 09, 2001 8:59 PM To: Tech-Support@nec-computers.com Subject: Fwd: Please, help Original message: -----Original Message----- From: VKaminski@aol.com [mailto:VKaminski@aol.com] Sent: Saturday, April 07, 2001 5:27 PM To: tech-support@nec-computers.com Subject: Please, help I am helping my neighbor whose NEC PC was infected with a virus. We had to format the hard drive. He does not have the original Windows 98 CD-ROM to restore the operating system. How can we get a CD-ROM with Windows version for this specific type of a computer? Information about the computer: Ready 9847 S/O 171662 FRMT # 172102-02 Vincent Kaminski 281 367 5377
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