Re: Refund for Managing Credit Risk Seminar March 22-23,2001

How polite.

From: Suzanne Adams@ECT on 06/06/2001 11:15 AM
To: pyoung@eei.org
cc: kay.mann@enron.com

Subject: Refund for Managing Credit Risk Seminar March 22-23,2001

Tricia, thank you for Kay Mann's refund in the amount of $500 for the
above-referenced seminar. The cost of the seminar, however, was $595. I
cancelled this seminar two days before the cancellation deadline of March13,
2001 (cancellation number X197033661), but Kay was still charged the $95
cancellation administrative fee. Please advise when she can expect this $95
to be credited to her American Express card.

Thanks, Suzanne Adams