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Enron Mail |
Debra Perlingiere
Enron North America Corp. 1400 Smith Street, EB 3885 Houston, Texas 77002 dperlin@enron.com Phone 713-853-7658 Fax 713-646-3490 ----- Forwarded by Debra Perlingiere/HOU/ECT on 07/21/2000 03:44 PM ----- Kathryn Franz@ENRON 07/21/2000 03:11 PM To: Debra Perlingiere/HOU/ECT@ECT cc: Subject: Office: Save As... responds very slowly when naming the file Taffy, Debra: The instructions for fixing the Word saving problem are below. If you need me to do this, please open a ticket with the Resolution Center and then call me. Thanks! =========================== Kathy Franz Windows 2000 Desktop Support Enron Corporate - EB2254C kathryn.franz@enron.com 713-345-4928 (voice) 713-327-4709 (pager) ----- Forwarded by Kathryn Franz/NA/Enron on 07/21/2000 03:06 PM ----- Office: Save As... responds very slowly when naming the file Mike Hernandez on 06/12 at 10:04 AM Category: Applications Problem: When a document is created or renamed using the Save As option under the File menu, the system responds very slowly when typing in a file name. Cause: Office keeps a directory full of shortcuts to recently opened files. As this directory gets larger, the problem starts to occur. Resolution: Delete the h:\application data\microsoft\office\recent directory. It will be re-created when the next file is saved. Note: This is a workaround, as this directory will re-populate itself over time and the problem will resurface. A long-term solution is being researched.
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