KANA Webcast - You're invited to discover KANA iCARE!

[IMAGE] [IMAGE] [IMAGE] [IMAGE] [IMAGE] [IMAGE] [IMAGE] [IMAGE] [IMA=
GE] [IMAGE] [IMAGE] KANA provides the only suite of Web-architec=
ted J2EE and COM applications designed to scale and adapt with your busine=
ss as it grows. KANA's e-business applications uniquely enable your custom=
ers to do business with you when, where, and how they want, whether that =
means Web contact, Web collaboration, e-mail, or telephone. We make it pos=
sible to increase interactions and improve customer experiences while decr=
easing costs in Contact Centers and Marketing Departments. [IMAGE] =
Dear Jeff, On July 11, we introduced you to KANA, the new company that=
resulted from the merger of Kana Communications and Broadbase Software. =
In just three months, KANA has met its first product integration milestone=
, and today we are proud to announce the launch of KANA iCARE (Intelligent=
Customer Acquisition and Retention for the Enterprise). ATTEND OUR NEXT=
WEBCAST AND DISCOVER KANA iCARE! TITLE: "The next step in building custo=
mer relationships: KANA iCARE" DATE: October 23rd TIME: 9am PDT - 12pm ED=
T - 5pm GMT Jeff, REGISTER NOW ! KANA iCARE is a fully integrated=
suite that enables seamless communication across all communication channe=
ls and touchpoints, and across operational functions both within and outsi=
de the enterprise. KANA iCARE leverages intelligence at every step to imp=
rove interactions - analytics to improve and better target operations and =
marketing campaigns, universal customer history to provide seamless custo=
mer service across channels, and a powerful knowledge base to automate and=
improve the quality of customer inquiries. And KANA iCARE increases the =
return on IT and business investments - enabling more people to use the sa=
me information across the extended enterprise, enabling more targeted and =
faster marketing campaigns, and enabling companies to actually lower cost=
s while interacting more with their customers, partners and suppliers. =
Jeff, REGISTER NOW and mark your calendar so you don't miss this invalua=
ble Webcast. Sincerely, The KANA Marketing Team. If you would prefer no=
t to receive news from KANA in the future, please click here Opt-Out =
? 2001 KANA Software, Inc. KANA is a registered trademark and KANA Softwa=
re and the KANA logo are trademarks of KANA Software, Inc. [IMAGE] =
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