guess what ... IT ongoing saga

Philippe, this has been going on for a while. Can you address this right
away? Thanks. Jeff
----- Forwarded by Jeffrey A Shankman/HOU/ECT on 02/09/2001 10:38 AM -----

George McClellan
02/09/2001 10:01 AM

To: Jeffrey A Shankman/HOU/ECT@ECT
cc:
Subject: guess what ... IT ongoing saga

Can't get bigger with lousy IT support in London. This has been an issue for
some time. Lot's of people look concerned -but not too much improvement.
---------------------- Forwarded by George McClellan/HOU/ECT on 02/09/2001
10:00 AM ---------------------------

Enron Capital & Trade Resources Corp. - Europe

From: Pierre Aury 02/09/2001 10:43 AM

To: Mark Pickering/LON/ECT@ECT
cc: Nigel Denty/LON/ECT@ECT, George McClellan/HOU/ECT@ECT, Stuart
Staley/LON/ECT@ECT, Adrian Ward/EU/Enron@Enron, Graham Aley/LON/ECT@ECT,
Chris Connelly/LON/ECT@ECT
Subject: guess what ... IT ongoing saga

as usual we were the first group in london to spot that the enron server in
houston was having some problems and a big back log of messages (for good
reasons as we were anxiously awaiting an incoming message which never came
on one of our ship which is in a delicate situation).
why on earth is it that we don t get a warning that there is a problem so
that we can tell our customers, suppliers to use direct fax line s or other
means of communications . in this instance the long awaited message was
worth 60 000 usd but could have been much more .

pierre