TAGG Error Message

I'm sending a copy of the error message I received when I tried to enter our
futures deals today. The application saved one deal, but
would not accept the other two. The only difference between the three deals
is the delivery month. Is there any way we can get this fixed soon?
The clearing broker has had a record of these deals since Jan. 31, and the
trader is getting a little antsy to have them recorded in our
system. Thanks so much for your help....

ORA-20500: Unable to translate deal QQ0938.0 into ERMS system.
ORA-06512: at "BIG.SP_XINSTR_INS", line 173
ORA-06512: at "BIG.TRG_XINSTR_AI", line 22
ORA-04088: error during execution of trigger 'BIG.TRG_XINSTR_AI'

No changes made to database.

Good luck!
Kate