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Enron Mail |
FYI
Complaints from the Pulp and Paper customers on the Password Application. Appreciate any thoughts you might have on these issues. ----- Forwarded by Harry M Collins/HOU/ECT on 11/22/2000 04:39 PM ----- JOvanessian@gspcorp.com 11/22/2000 02:09 PM To: John.Cummings@enron.com, jay.epstein@enron.com, hcollin@enron.com cc: bryan.burnett@enron.com, david.howe@enron.com, bob.crane@enron.com, DTabbachino@gspcorp.com Subject: Clickpaper.com-Password Application To John, Jay, Harry, Please note that I have been told by a few customers that they have some trepidation about completing the Password Application. The major problem is in the language of the agreement, specifically in the second paragraph section one where Clickpaper rescinds all responsibility for the use of the password. Basically the Counterparty is totally liable and responsible for controlling and monitoring the use of their password. To paraphrase the concerns that I received from some customers is, "what if someone at Enron uses my password and does a transaction? Consequently, I would be liable for that transaction." "I have no control of my password at Enron, how could they negate responsibility totally". Please be aware that the concerns were from fairly younger, more ecommerce friendly, type of buyers. Can we alter the legal language with respect to these concerns, and not dissuade customers from completing the application? Thank you, John O. Ovanessian
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