Enron Mail

From:nora.dobin@enron.com
To:travis.mccullough@enron.com
Subject:DealBench -- Phone Backup for Auctions
Cc:jordan.mintz@enron.com, mark.taylor@enron.com
Bcc:jordan.mintz@enron.com, mark.taylor@enron.com
Date:Thu, 15 Mar 2001 03:07:00 -0800 (PST)

Note, that since attached e-mail, we have devolped the attached form of
agreement. Note further that a few of the provisions in the Section 2
indemnities are special for Northern Border.



Nora J. Dobin
Senior Counsel
Enron Global Finance
Enron Corp.
1400 Smith Street
Houston, Texas 77002

713/345-7723 (phone)
713/853-9252 (fax)
E-mail: nora.dobin@enron.com
----- Forwarded by Nora Dobin/Corp/Enron on 03/15/2001 11:03 AM -----

Nora Dobin
12/21/2000 01:46 PM

To: Jordan Mintz/HOU/ECT@ECT, Mark Taylor/HOU/ECT@ECT, Brenda L
Funk/HOU/ECT@ECT, Harry Arora/HOU/ECT@ECT, Suresh Raghavan/Corp/Enron@Enron,
Jeff Bartlett/HOU/ECT@ECT, Dale Neuner/HOU/ECT@ECT, Andrea
Crump/NA/Enron@ENRON, rbaird@velaw.com, dharvey@velaw.com, sborgman@velaw.com
cc:
Subject: DealBench -- Phone Backup for Auctions

Nora J. Dobin
Senior Counsel
Enron Global Finance
Enron Corp.
1400 Smith Street
Houston, Texas 77002

713/345-7723 (phone)
713/853-9252 (fax)
E-mail: nora.dobin@enron.com
----- Forwarded by Nora Dobin/Corp/Enron on 12/21/2000 01:46 PM -----

Nora Dobin
10/19/2000 05:53 PM

To: Ross Mesquita/NA/Enron@ENRON
cc: Suresh Raghavan/Corp/Enron@Enron
Subject: DealBench -- Phone Backup for Auctions

Some initial thoughts on the referenced subject:

(1) Phone Backup

Calls should be scripted (to extent possible), fully recorded and User
advised upfront that the conversation is being recorded. Possible
participants in call include User, Deal Manager and DealBench. Risk that
recording fails or is faulty allocated to User and/or Deal Manager.
DealBench/Deal Manager representatives should be trained in any unscripted
topics permissible for discussion and possibly provided list thereof for
reference during call. No auction/deal information should be given phone
participants that is not available to electronic participants.

(2) Authentication

How establish identity of authorized User--i.e., one who Deal Manager has
invited to participate? Possibility: User calls in during auction
explaining unable to access site. DealBench/Deal Manager calls User back at
number given in DealBench registration information. Person answering must
give name of registered DealBench User and Deal Key number for subject
auction. User and/or Deal Manager assumes risk that person conducting
business over phone for User is not authorized.

(3) Auction Information

How share with User participating by phone the information available to
on-line participants? Possibility: DealBench/Deal Manager recite low bid,
high bid and/or spread, as applicable, as of specified time. User and/or
Deal Manager must assume risk of bid misquotes.

How share with on-line participants bids from phone participants?
Possibility: DealBench/Deal Manager enter phone bids into auction site as
soon as possible after receipt. User and/or Deal Manager must assume risks
of bid misentries and tardiness of bid entries into DealBench.

(4) Timing

How manage and time receipt and input of phone bids vis a vis electronic
bids and auction deadlines to maximize fairness to all participants? Risk
allocated to User and/or Deal Manager.

(5) Confirmation/Proof/Records

Need to consider procedures to confirm and establish binding effect of phone
bids (changes to Site Access and Site License Agreements can be part of
this). Also need to establish record maintenance regarding phone
transactions. Will phone conversations be transcribed? Would both recording
and transcription be maintained, and if so, for how long? Will written
confirmation of phone transactions be provided to User? How do our trading
operations handle proof, confirmation and records regarding phone
transactions? Note that record maintenance generally remains an open
DealBench operational/legal issue.

(6) Unavailability of Phone Backup System

Allocate this risk to User and/or Deal Manager. Unavailability of phone
backup system could be attributable to numerous factors such as phone line
problems on either end, high volume of phone-ins and related lack of
personnel.

(7) Volume

How manage a high volume of phone participants? How manage simultaneous
high volume of phone participants and high volume of auctions? Issues
include availability of sufficient reliable human resources, reliable
physical resources (phone banks and electronic hookups to DealBench),
tracking and timely sharing of current bid information with phone and
electronic participants, and timely input of phone bids into DealBench.

(8) Deadlines

How establish outside time deadline for auction process involving both phone
and electronic participants?

(9) Agreements

Site Access Agreement and Operations provisions of Site License Agreements
need to be changed to accommodate backup procedures for auctions, binding
effect of phone participation, and related risk allocations.

I look forward to discussing this subject and further action items with you.
Regards, NJD