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this is becoming an increase concern, can we get together to discuss?
thanks, Jeff ---------------------- Forwarded by Jefferson D Sorenson/HOU/ECT on 07/07/2000 08:51 AM --------------------------- Jeff Johnson@ENRON 07/06/2000 06:14 PM To: Ron Nolte/HOU/ECT@ECT, Dave Nommensen/HOU/ECT@ECT cc: Jefferson D Sorenson/HOU/ECT@ECT, Jennifer Blay/HOU/ECT@ECT, Bob Bowen/HOU/ECT@ECT Subject: Re: Faxing If this is becoming a serious issue we may want to get a quick meeting together to determine a plan for resolving it. Based on Ron's analysis below, it sounds like we need a determination if we can legally use another form of technology for the confirm for high volume partners. Email would be easiest to implement (perhaps with digital signatures that were recently approved as legally binding by the courts) in the near term. This, of course, will have to be prioritized against competing needs in the DCAF area but at least we can do the analysis to know what the plan is. Let us know. Thank.s Ron Nolte@ECT 07/06/2000 05:45 PM To: Jefferson D Sorenson/HOU/ECT@ECT cc: Jennifer Blay/HOU/ECT@ECT, Bob Bowen/HOU/ECT@ECT, jeff johnson@enron Subject: Faxing Jeff, In response to Jennifer and your inquiry, I looked at fax requests that failed since June 28th. I did some spot checking and in lieu of doing an intense study, I came to the following conclusions. 1) Many requests fail ( No dial tone, No answer at Destination, cannot identify remote unit, etc. ) because the fax machine is inoperable. I dialed the same numbers at 4:30 p.m. and got a valid fax dial tone. The requests that failed for these reasons occurred at night, early morning, or on weekends. 2) A bunch fail because "Number dialed was busy", this implies someone else was hitting their fax machine - we tried six times and gave up. 3) A bunch failed do to "Unexpected Disconnect". This means that our machine was talking to their machine and before out machine got back positive acknowledgment that the fax was received, communication ended for some reason. 4) A number failed do to "Image Sub-system failed to render cover page", This can be looked into and possibly resolved. We are processing up to 2,000 fax requests per day. A high percentage fail when faxed at night, early morning, and weekends or do to failure inherent in the faxing technology. If we attempt to fax during business hours, a fairly significant percentage of failures will shift from item (1) to item (2), especially for high volume trading parties. I agree with others in looking at other solutions; (1) not faxing deals done through EOL, (2) finding a more efficient method of communicating deals to high volume trading partners. This could include E-mail to begin with and evolve into Internet access and/or server to server communication. It appears we are reaching the limit with the faxing technology. Even if we could shove more paper through - can the party on the other end handle the volume - or do they just ignore it? Thanks, Ron
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