Enron Mail

From:mark.taylor@enron.com
To:raislerk@sullcrom.com, gilbergd@sullcrom.com
Subject:Registration Process Questions
Cc:
Bcc:
Date:Tue, 13 Jul 1999 04:57:00 -0700 (PDT)

It turns out that quite a bit has been happening without us so we may be
inundated with information over the next day or so. Let me know if the
message below does not come through in color since it will be difficult to
decipher.

Louise is quite anxious to finalize the ETA, PA and Read-only PA and I
explained that we were still waiting for the proposed changes from London.
Knowing Louise I have a feeling we may see that stuff soon.

Since we seem to be a bit behind schedule, Louise agreed that an all-hands
legal meeting next week might be premature and she is contacting the London
team to discuss scheduling. I'll let you know as soon as I have anything
more to report on the calendar.

Mark
---------------------- Forwarded by Mark - ECT Legal Taylor/HOU/ECT on
07/13/99 11:51 AM ---------------------------


Louise Kitchen
07/13/99 11:00 AM
To: Mark - ECT Legal Taylor/HOU/ECT@ECT
cc:
Subject: Registration Process Questions

You may want to forward this to Sullivan and Cromwell
---------------------- Forwarded by Louise Kitchen/LON/ECT on 07/13/99 05:02
PM ---------------------------


Louise Kitchen
07/05/99 06:23 PM
To: Elena Kapralova/LON/ECTRobert Campbell/LON/ECT@ECT, Rahil
Jafry/LON/ECT@ECT, David Port/LON/ECT@ECT, Mark Dilworth/LON/ECT@ECT, Paul
Goddard/LON/ECT@ECT, Justin Boyd/LON/ECT@ECT, Janine Juggins/LON/ECT@ECT,
Mark - ECT Legal Taylor/HOU/ECT@ECT, Jay Webb/HOU/ECT@ECT, Robert
Campbell/LON/ECT@ECT, Timothy.Hughes@cliffordchance.com,
Andrew.Wilkinson@cliffordchance.com, Scott Sefton/LON/ECT@ECT, Edmund
Cooper/LON/ECT@ECT, David G Mally/HOU/ECT@ECT
cc:
Subject: Registration Process Questions

Let's be clear about all of the confusion which took place last week on how
to register, this is what we are doing. Any comments or problems please
reply. I have tried to address everyone's points (see end of email).

1. Current Customers

We are going to pre-register a large number of customers prior to the
launch. These customers will not receive any documentation from us apart
from the one page application form (Password Application) and a nice glossy
marketing brochure.

They will not be asked to fill in any form of registration documentation.
All of the approvals should be done internally as we already trade with these
people.

Procedure
1. A list of customers to be pre-registered is compiled.
2. Sign off on the list is obtained from Tax, Credit, Legal etc.
3. The customer receives from Enron a Password Application Form (postal) and
a marketing brochure (this will be very glossy with only high level details
nothing specific to the customer but will outline the registration process
(to include whether to send to UK os US office). The PA will be specific to
each country and therefore we should be able to send out the specific PA to
each counterparty.
4. The customer signs the document (Password Application) and returns to
Enron.
5. Enron dispatches the System Administrator password and login.
6. The customer logs in and the immediately is greeted with the ETA (as
loaded for the specific counterparty profile which will be based on the
country of origin of the customer). The ETA must be printable and the
customer will scroll through the document to the end where he has the choice
of either "I accept" or "I do not accept" (with no default on enter). This
ETA must be printable.
7. The customer then enters the site and transacts. If the customer is
transacting under a master then the GTC for a particular product will not
need to be accepted, if the customer is dealing without a master then any
person using the administrator password or any of its subsidiary passwords
can accept the GTC (it only needs to be accepted once by any one person under
this SA password). The system will need to be loaded with the information as
to whether a counterparty requires GTC or not for each commodity/product type.

Elena's questions
Q: Will PA be available as well as ETA for viewing and printing in the
"House"? No only in the garden. PA and ETA for all jurisdictions will be
available and printable in the garden (drop down box would be my suggestion).

2. New Customers

There are two alternative routes possible.

Procedure 1: Off Line Registration

Potential Customer will e-mail, phone to express their willingness to trade
online, i.e. get the ID and Password
Enron will mail Registration Pack to the Potential Customer with PA for
appropriate jurisdiction.
Customer will fill in Registration Form, sign PA and mail it back to Enron
If the customer is approved for Online Trading by Enron, it will receive the
system administrator login and password.
The customer logs in and the immediately is greeted with the ETA (as loaded
for the specific counterparty profile which will be based on the country of
origin of the customer). The ETA must be printable and the customer will
scroll through the document to the end where he has the choice of either "I
accept" or "I do not accept" (with no default on enter). This ETA must be
printable.
The customer then enters the site and transacts.The customer is transacting
GTCs for all products and any person using the administrator password or
any of its subsidiary passwords can accept the GTC (it only needs to be
accepted once by any one person under this SA password).


Procedure Two: Partial OnLine Registration
Registration Pack including PAs for all jurisdictions will be available in
the Garden
Customer has to chose (drop down box) which jurisdiction he is in, print out
appropriate Registration Form and PA, fill in Registration Form, sign PA and
mail it to Enron
Customer will fill in Registration Form, sign PA and mail it back to Enron
If the customer is approved for Online Trading by Enron, it will receive the
system administrator login and password.
The customer logs in and the immediately is greeted with the ETA (as loaded
for the specific counterparty profile which will be based on the country of
origin of the customer). The ETA must be printable and the customer will
scroll through the document to the end where he has the choice of either "I
accept" or "I do not accept" (with no default on enter). This ETA must be
printable.
The customer then enters the site and transacts.The customer is transacting
GTCs for all products and any person using the administrator password or
any of its subsidiary passwords can accept the GTC (it only needs to be
accepted once by any one person under this SA password).

The Registration Form is currently in draft form and I attach below but
clearly Janine may want to add more on her side.

Elena's questions
Q: 1) Alternative 1 or 2? Both
2) In the Garden there must be a sentence (to be drafted by CC) to inform
potential customers that there request for access may not be granted. YES -
In the garden there must be a phrase that any access may not be granted and
that it is solely on our discretion (this is not just for Read Only its for
all applications)
3) Should all ETAs and PAs be available and printable in the Garden? CC
prefers them to be available...YES

3. Read Only Customers

If a customer / counterparty does not respond by signing our PA and therefore
has not access to the site and we are very keen for them to be a trading
counterparty over the Internet we want a way of showing them what they are
missing. So we will be sending them a password and login for read only
access. We could also send out to bodies like regulators or brokers etc but
that will be up to the traders - any counterparties wanting access like this
would apply through th eroute outlined above for new counterparties and we
would authorise readonly access. We will no be advertising read only access
as available.

They will be able to enter the site for a period for time (Enron needs to be
capable of setting system limits to the amount of time a
customer/counterparty is given read-only access for) unable to transact but
view only.

Procedure
1. Either, Enron monitors the list of counterparties having registered
against the full counterparty list and notes that specific counterparty has
not registered. The trading desk with primary trading contact with such
counterparty is contacted and asked if they would like to offer read only
access for a period of time.
or, a trader applies to the Online Product Control group for read only
access for one of his customers.
2. The Product Control Group will issue a password/login which will be time
dated (only valid for a certain period).
3. The counterparty will login and immediately greeted by a Read Only ETA -
these are to be country specific.
4. The counterparty must accept the Read Only ETA online before entering the
site where he has been given READ ONLY access.
5. Under this scenario there is only one password and no capability of
creating any further passwords (not like a system administrator password).
6. When the password expires they will need a prompt box indicating how they
should register to continue seeing prices.

Elena's issues
1) Should Read Only ETA be printable and where? YES - should be printable
when it appears on screen at login (no need for it to be in the garden)
2) What limitations will be imposed on the Guest User, i.e. one log in
session, limited time etc. - This decision has to be made in order for CC to
put an appropriate language into the Read Only ETA. Read Only ETAs for all
jurisdictions have to be finalised by July 7th. Needs to be flexible although
one password has no capability of creating further passwords, but the period
of time they are allowed access will depend on each trader. Some customers
may be allowed in for one day others for one month.
3) In the Garden there must be a sentence (to be drafted by CC) to inform
potential Guest User that his request for Read Only access may not be
granted. We will not be advertising this facility and it will therefore not
be mentioned in the garden. The only phrase in the garden refers to
customers who apply for a password may not get access (see above).
4) Is Read Only ETA accepted online or it should be signed and mailed back to
Enron as a hard copy? The latest agreed was that it will be signed off line,
but accepting it online should work as well, and seems to be a cleaner
way...No this will be signed/clicked online just like the ETAs.

Mark's comments
System administrator will not be a trader as far as the system is concerned.
If they are in reality that is none of our concern. Agreed - we need to
change the name of System Administrator to Trader Administrator
ETA acceptance process - we have legal confirmation of your comment? I would
expect that all users that trade on the system should read and accept it
(which I think is where Bob is coming from). Only one person per System
Administration Password / Trader Adminstrator password accepts the ETA.

Guest only users
This concept was raised to us for the first time yesterday - and I have some
process queries on it. See above.
How do we separate/ identify the applications? See above.
What will be the process for upgrading users f they successfully apply for
full rights? They need to receive a notice when their password expires which
prompts them to follow the application process.

2 other queries -
Why do they need an ETA when they will not be allowed to trade
electronically? Need a Read Only ETA - see document for further understanding
Limitations to be imposed - where is this being coded and who by? There will
be a timetable impact. This is not new and therefore isn't

Bob's comments

1. Existing Enron Customers (approx 2,000)
The first person from the customer's company logging Online has to accept
ETA. After that ETA has to be available for viewing and printing for all
other users.
The first person logging on will always be the Administrator (to set up his
users) so how can a probable non-trading user accept ETAs for his traders?
Probably will be a trader - change the password to TRADER ADMINISTRATOR
PASSWORD/ MASTER TRADING PASSWORD

3. Unknown Customers (currently not trading with Enron) willing to get
Trading Access
Alternative 1 most closely mirrors what we're doing for our existing customer
base and so the procedures will already be in place for EOL Product Control /
System Admin to run this. If the marketing pack mailing method is utilised we
cut down on extra effort in a number of areas (marketing pack will be signed
off by legal, business processes already there, no extra development effort,
single point of reference).
The marketing pack is a glossy brochure advertising our site within it there
will be the registration form, I think we do both alternatives.

Tim's comments

The process you have described is as I understood things, except
that for Guest Users ( also referred to as Read Only Users - Regulators,
Lawyers, Brokers, Potential Traders etc). As we discussed on Wednesday and
as Andrew mentioned yesterday, I understood the process to be as follows:

The Guest will phone or sent e-mail (possibly fill in a form online,
that will be automatically e-mailed) to Enron System Administrator.
Customers will provide info on their name, e-mail address, mailing address,
country of incorporation etc. If Enron approves the customer as a Guest
user, the System Administrator will e-mail/fax to the Guest the Read Only
ETA. The Guest will execute the Read only ETA in hard copy and return it to
Enron (by fax or post). Enron will then issue a Guest ID and Password. The
Read Only ETA will be available on the website as a reminder to the Guest.
This will not be in hard copy it will be online, see above we are not going
to advertise this read only capability.

OK?

Louise