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Enron Mail |
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Virtual Workshops, Inc. . WEB EVENTS WITH VIRTUAL WORKSHOPS . Volume = V February 2002 . . . . . . in this issue . . "Knowledge= able Customers Buy More" "Customer Service Training Made Easy" "News for = Training Managers" "Knowledgeable Customers Buy More" . [IMAGE] All = Sales Managers know that a few minutes of training at delivery helps your = customers use your product correctly and effectively. Happy customers mea= n repeat business. And they recommend your firm to other companies. Lo= sing customers is easy if they aren't't satisfied with the product. Sales= reps hate explaining away problems, but they know that customer dissatisf= action must be resolved before they can sell anything else. Make trainin= g part of your delivery process. A short training session over the web is= one cost effective way. Click below to learn more: Contact Us ? "= Customer Service Training Made Easy" . Front line employees who contact cu= stomers daily have an impact on sales. Their understanding and response = to customer needs can create a positive image or negative image of your co= mpany if they do it wrong. It can mean the difference between repeat busi= ness or a lost customer. Customer Service Training is important but ofte= n difficult to deliver. First, this is always a busy position. It's dif= ficult for Customer Service Personnel to get away for an off site one-day = seminar. MORE ? [IMAGE] "News for Training Managers" . The Training = 2002 Conference and Expo will be Feb. 18 - 20th in Atlanta, Georgia at the = World Congress Center. Over 240 sessions are planned covering a wide range= of topics from classic content to online learning. Learn more at: www= .vnulearning.com ? . . [IMAGE] . . . . . Take Me To... "T= echnology Update" "In The Biz" "Contact Us" www.v-workshops.com = . . . Join our mailing list! . email: contact@v= -workshops.com voice: 877.VW.INTRO web: http://www.v-workshops= .com . This email was sent to paul.d.thomas@enron.com, at your r= equest, by Virtual Workshops, Inc. . Visit our Subscription Center to ed= it your interests or unsubscribe . View our privacy policy . Powered = by Constant Contact . . =09
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