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Enron Mail |
Morgan,
=09I have to disagree with the "they were available by phone." Being out o= f the office for "Team Building" on the last day of the month is inexcusabl= e. I tried calling Perry and there was no answer; he said he forgot and le= ft his phone on vibrate. The Omaha capacity people now carry text pagers t= hat I can email info to; they have really improved their response. The Hou= ston staff needs these pagers too. Capacity approval on TW is probably our= weakest link in the process. We really need your help to improve this or = drastic action will be needed. When I called at 3 pm to get a last second = deal, I didn't get called back until 3:30 pm. I was told they could be bac= k in the office to approve the deal around 6 pm. Well, even though I was h= ere until 7 pm, Reliant wasn't going to be. Perry said he could do it Satu= rday, once again, Reliant (or someone who can sign contracts) wasn't. The = TW Marketers, all of them, were also out of the office making EVERYTHING fa= ll onto Contracts. Why are we the only one's that need to be in the office= ? I'm going to give this one more month and then, if everyone isn't workin= g together on this, I'm going to Danny and tell him the Deal Capture team i= s off of TW since no one appears to give a rats ass (and this is after I've= calmed down over the weekend). Speaking to the Contract Group, this is fa= r from the first time these guys weren't available. Craig -----Original Message----- From: =09Dietz, Rick =20 Sent:=09Monday, October 01, 2001 7:55 AM To:=09Buehler, Craig Subject:=09FW: FYI on Capacity Approvals =09FYI - I will respond after you and I talk. They don't carry pagers, do = they? -----Original Message----- From: =09Gottsponer, Morgan =20 Sent:=09Monday, October 01, 2001 6:53 AM To:=09Dietz, Rick Cc:=09Johnson, Robert L.; Aschwege, Doug; Frazier, Perry; Faucheaux, Eric Subject:=09RE: FYI on Capacity Approvals Rick- Obviously we need to be available at all times. We cannot guarantee one of= those people will be in the office at all times, but we will be available = via cell phones or pagers. Actually, when you guys got hold of me on Frida= y, I had no problem contacting both Perry and Eric, nor did I have any prob= lem contacting the NNG guys at their off-site last week. Do be sure when y= our guys call the office extensions, they listen to (rather than by-passing= ) the entire greeting, as contact information may be available on that gre= eting. I will be sure that the process is evaluated on this end. -Morgan -----Original Message----- From: =09Dietz, Rick =20 Sent:=09Friday, September 28, 2001 4:40 PM To:=09Gottsponer, Morgan Subject:=09FW: FYI on Capacity Approvals Morgan,=20 What's going on? Earlier this week, the NNG capacity approvers were both o= ut of the office and today, both of the TW capacity approvers are out of th= e office. We are trying to get two TW "rush" contracts through this aftern= oon and their unavailability is making it very difficult. We need you to work on an emergency back up coverage plan for bid-week acti= vity. At a minimum, your team needs to start carrying pagers. Rick -----Original Message----- From: =09Buehler, Craig =20 Sent:=09Tuesday, September 25, 2001 3:49 PM To:=09Dietz, Rick Subject:=09 FYI on Capacity Approvals -----Original Message----- From: =09Buehler, Craig =20 Sent:=09Tuesday, September 25, 2001 3:41 PM To:=09Mercaldo, Vernon; Pritchard, John; Williams, Jo; Carter, Zuela; Steel= e, Patricia; Aschwege, Doug; Johnson, Robert L. Subject:=09FYI on Capacity Approvals Doug Aschwege & Bob Johnson will be out of the office tomorrow (9/26/01) fo= r training and will not be available for any capacity approvals (except eme= rgencies) until Thursday. Good (facility) planning guys... did Morgan plan= this? Craig
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