timing of submitting information to Risk Controls

Over the past few weeks, we have not been receiving information from the risk
management groups on a timely basis. This memo serves to convey our
deadlines to you and to reiterate deadlines for the risk management group.

Our reporting is as follows (Houston time):

7:45 - posting of preliminary DPR to website (needed to be done prior to RAC
8am meeting)
7:45 - 2:00 - preparation of the violation/notification memos
2:00 - finalization of the DPR & memos

In order to meet these deadlines we need the risk management departments to
meet the following deadlines (Houston time):

before leaving to go home (Houston): officialization of books (to ensure
information is captured in VAR engine and Credit AGG)
4:00 (London): officialization and sending of feeds to IT
7:20 (all): export of preliminary information
7:20-3:00: support on explanations of violations/notification memos
11:00 (London only): export of final information (needed at that time for
Merchant Asset group)
12:00 (Houston only): export of final information

Everyday at least one group misses the deadline, which is unacceptable.
Please ensure deadlines are met going forward. Remember, the DPR cannot go
out until all information is received and final so one group holds up the
whole process.

Thank you,

Shona Wilson